INFORMATION WE GET FROM YOU
INFORMATION YOU PROVIDE TO US
In general, you may visit the Website without telling us who you are or sharing any Personal Information with us. When you register for an account for the Services (an “Account”), use other aspects of the Services, or communicate with us for customer service or technical support for the Services, we may ask you to provide certain Personal Information, as set forth below. You may decline to do so, in which case some features of the Services may not be available, may be limited in performance, or may not work at all. You may also voluntarily provide Personal Information to us. The information that we collect and use may include the following kinds of Personal Information:
- Login or account name
- Email address
- Facebook username
- Mobile phone number
- Birth date, time, and place
The Administrator uses third parties to process payments – we do not collect or store credit card information.
If you provide your phone number, we send a few kinds of transactional text messages directly relating to your use of your Services, like confirming your account and resetting your password. By providing your mobile phone number, you expressly consent to receive this type of transactional text message from us at that number. Third-party data and message fees may apply.
INFORMATION COLLECTED FROM DEVICES
When you access the Services using a computer or mobile device, including, without limitation, a desktop computer, laptop, mobile phone, tablet, or another consumer electronic device (each, a “Device”), we may collect information from your device, including information related to your behavior and activity while using the Services, such as:
- IP address
- Browser type
- Operating system and version
- Local time zone
- Date, time, and activity of each visitor request
- Referring site and/or search engine
- Device type (e.g. desktop, laptop, tablet, phone, etc.)
- Device manufacturer
- Screen size
WE PROCESS YOUR PERSONAL DATA
1. To provide our Service
2. To customize your experience
We process your personal data, such as your date of birth, to adjust the content of the Service and make offers tailored to your personal preferences. As a result of such processing, we will offer content tailored to your natal chart.
3. To provide you with customer support
We process your personal data to respond to your requests for technical support, Service information, or to any other communication you initiate.
4. To communicate with you regarding your use of our Service
We communicate with you, for example, by push notifications. These may include reminders or other information about the App. As a result, you may, for example, receive a push notification every day at a particular time reminding you to check your daily affirmations. To opt out of receiving push notifications, you need to change the settings on your device.
The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our App’s users, as well as when they interacted with it, such as by clicking on links in the message.
5. To research and analyze your use of the Service
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, update, design, and develop the App and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of the Apps our users like more, what categories of users use our Apps. As a consequence, we often decide how to improve the App based on the results obtained from this processing. For example, if we discover that users frequently use the “Compatibility” section, we may focus on improving and providing more information and features to this section.
WE DO NOT SELL PERSONAL INFORMATION
We have never sold your Personal Information, and we will not sell your Personal Information to third parties for their use without your consent.
We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us at support.
LINKS TO THIRD-PARTY WEBSITES
INFORMATION YOU SHARE SOCIALLY
Keep in mind that the users who view any content you share (e.g. your profile or your DMs) can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to Astro Coach as well: Don’t share or make public any content that you wouldn’t want someone else to save or share.
HOW WE SECURE, STORE, AND RETAIN INFORMATION
We take reasonable technical and organizational precautions to protect the confidentiality, security, and integrity of your Personal Information. We use security measures to help protect your Personal Information against loss, misuse, or unauthorized disclosure, but we cannot guarantee the security of information transmitted to us over the internet. We strive to use commercially acceptable means to protect your Personal Information, but there is no guarantee that information may not be accessed, disclosed, altered, or lost. Therefore, we cannot guarantee the absolute security of your Personal Information. You also play a role in protecting your Personal Information. Please safeguard your username and password for your account and do not share them with others. If we receive from you instructions to use your Account login information, such as when contacting our customer service, we will consider that you have authorized those instructions. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security related to the Services. We reserve the right, in our sole discretion, to refuse to provide the Services, terminate your Account, and remove or edit content.
The Personal Information that you provide to us is generally stored on servers that are located in the Russian Federation. If you are located in another jurisdiction, you should be aware that once your Personal Information is submitted through our Services, it will be transferred to our servers in the Russian Federation and therefore governed by local data protection laws, which can vary state by state.
YOU CAN CORRECT OR REMOVE YOUR INFORMATION
If any of the information that we have about you is incorrect, or you wish to have information (including Personal Information) removed from our records, please contact us at firstname.lastname@example.org. We will respond to such inquiries within ten (10) business days.
We use email to respond to support inquiries and to share information about our products, services, and promotional offers that we think may interest you. If you prefer not to receive these messages from us, please let us know by clicking on the unsubscribe link within any message that you receive.
INTERNATIONAL DATA TRANSFERS